Managed Services

Hosted IT - How it works

Northarbour is a leading provider of hosted IT solutions for small to medium sized businesses. Our hosting methods ensure your company's stability, continuity, and profitability.

Everything is delivered from our secure data centre

With Northarbour, all applications and data are delivered and fully supported from our secure data centre.  This way, we remove the dependence on your own servers, software, computers, and support personnel.  Northarbour relieves your organisation of all mundane day-to-day business IT responsibilities.  In return, you get stability and peace of mind along with Enterprise Grade IT.

Get on the Web.

That's it if your employees can access the Internet your company's resources are available.  With Northarbour, it does not matter if your employees are at the office, their home, a hotel, etc.  They will be able to log in right through their browser.  Once logged in, users access all of their programs, data, email and any other applications they use to do their jobs.  Your employees will have secure access to everything they need no matter where, when or how they work.

All they need is a browser and an Internet connection.

Log in

To access your business network, employees will log in to Northarbour's site using their usernames and secure passwords, they're authenticated on the network, and they're presented with everything they need.  From there, all applications and data are hosted from Northarbour's secure London data centre.

Use any kind of computer

Northarbour users are free to use any compatible device e.g. PC, Macintosh, Windows CE, Thin clients, etc. Wherever and whenever users run applications, they'll look and run exactly the same. Also internal employees as well as outside 3rd parties can be given secure access to specific programs or resources. Northarbour becomes a single virtual roof for users working from multiple locations.

Support that's supportive

Call or request support anytime and get a live person immediately.  We are your unlimited help desk.  We can troubleshoot your connection, help you with an application error, or answer any type of IT question.

With the user's permission, one of our IT support professionals can instantly share your screen and move your cursor and mouse in order to quickly resolve any IT issue.  This has become the most effective, immediate way to provide unsurpassed business IT support.

Without exception, Northarbour will improve the level of business IT support that your users receive.

Everything is Northarbour

All applications will be delivered through the Internet and run from our managed, secure data centre.  Despite this difference, applications will work exactly as if they were running locally.  All the servers, applications, and files are housed within our advanced, secure data centre.  Users' local computers are no longer critical; nothing runs or is saved there.

We become your IT department

Northarbour provides your organisation with all of the functions and stability of a FTSE 250 IT department:

  • A secure off-site data center
  • High-performance hardware
  • Total IT management
  • An outstanding help desk
  • Advanced business IT network security systems
  • Access from anywhere
  • IT disaster recovery services
  • Expert business IT staff, and much more